Hourglass is committed to protecting your privacy.

What our privacy policy covers
This Privacy Policy covers any personal information that Hourglass obtains from you when you use services or features of Hourglass when visiting the webSite we own and control, www.hourglasscosmetics.com (the “Site”), and when applying for or using your membership in the loyalty program. You may be accessing our Site from a computer or mobile phone device (through an iPhone or iPad application, for example) and this policy governs your use of our Site regardless of the means of access. We also like to interact with you on third party Sites where we post content or invite your feedback, such as www.facebook.com, www.twitter.com, and www.youtube.com (“Third Party Site”). Except as otherwise described below, this policy does not cover the privacy practices of those Third Party Sites, or of companies that Hourglass does not own or control, or the actions of people that Hourglass does not employ or manage. You should check the privacy policies of those third parties when providing personally identifiable information through Third Party Site.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will obtain your consent if the material changes affect the way we use the personally identifiable information we have already collected from you. By using the Site or applying for loyalty program membership, you agree to the terms of our Privacy Policy. If you do not like the terms of our Privacy Policy, you should not use our Site or apply for membership. For more information about the terms of use for this Site, please visit Terms & Conditions page.

Personal information 
Depending on how you use Hourglass, we may ask you to share personal information with us. Whether you choose to give Hourglass information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services.

Becoming a registered user of HourglassCosmetics.com
In order to become a registered user of HourglassCosmetics.com, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit the Site. Once you register, you will have an account with Hourglass and a password to access that account. You may never use another person’s account without permission and you may not use anyone else’s password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.

Making a purchase on HourglassCosmetics.com
When you buy something on HourglassCosmetics.com, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of HourglassCosmetics.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account page and following the instructions. You can access this section using your registration password.

Applying for loyalty program membership
You can apply for membership at HourglassCosmetics.com. You do not need a nembership to visit the Site or to make a purchase at HourglassCosmetics.com. To apply for membership, we ask you to share some personal information, such as your name, birthday, phone number, mailing address and e-mail address. Once you have membership, you will have an account with Hourglass tied to the e-mail address provided upon application. You can amend your information by signing in to HourglassCosmetics.com using the e-mail address you provided upon application, going to the My Account page and following the instructions. You may never use another person’s account without permission and you may not use anyone else’s password. You should keep your membership current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.

Sweepstakes, contests and surveys at HourglassCosmetics.com
If at HourglassCosmetics.com you enter a sweepstakes or contest, or answer a survey, you will become a registered user (if you aren’t one already). We may also ask you for some demographic information, such as your age. If you choose not to answer, you probably will not be able to participate in the sweepstakes, contest or survey.

Product availability notifications
If a product that you want to purchase at HourglassCosmetics.com is not in stock, you can choose to provide us your e-mail address so that we can notify you when the product becomes available again. You do not need to be a registered user to receive a product availability notification.

Public information.
Please note that if you choose to share information about yourself in an open format, such as through a Third Party Site like Facebook or Twitter, we consider that information to be public information - and not personal information.

How Hourglass protects your information
We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our Site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

• We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.

• We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone (or other telephone device that can use iPhone applications) or on your Twitter page or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

How Hourglass uses your personal information
Hourglass collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers’ preferences. We may also use your information to track your purchase history and to contact you for account and promotional purposes.

How to avoid receiving Hourglass materials
We use e-mail addresses and mailing addresses to send out newsletters and other announcements with information about Hourglass’s new products, gifts and special features. After you become a registered user of HourglassCosmetics.com or have a loyalty membership, you can choose not to receive these announcements by opting-out of delivery. If you receive an e-mail and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list. You can also edit your e-mail preferences at the My Account page.

Who views your personal information
Hourglass may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes. Some personal information is stored on servers owned by other companies. Except as otherwise described below, only Hourglass has the right to access this information. Personal information may be disclosed if required by law. Hourglass does not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy.

Cookies and tracking
We like to personalize your browsing and shopping experience at HourglassCosmetics.com, and we have a variety of ways of doing this. We collect information about how you use our Site by setting and accessing cookies on your computer. A cookie is a small data file that identifies the web browser on a particular computer. No personal information is stored in the cookie itself. When you visit one of our Site, a cookie will be sent to your browser and then stored on your computer’s hard drive. We use these cookies to track information about how often you visit our web Site, what pages you view, and where you go after you leave the Site. We also link the visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. Other companies help us with data research and analysis, but they are prohibited from using that data for any other purpose. Cookies also help us improve your shopping experience by, among other things, keeping track of your preferences, recognizing you if you are a registered user, and tracking your order as you shop on HourglassCosmetics.com. If any of your personal information needs to be accessed during that process, you will have to log in or otherwise authenticate yourself. If you don’t like cookies, you can set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. For instructions, look at your browser’s Help menu.

Making a purchase
When you buy something on HourglassCosmetics.com, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of HourglassCosmetics.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account page and following the instructions. You can access this section using your registration password.

Children under 13
We comply with the Children’s Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our Site, but you cannot make a purchase. You also cannot become a registered user, or use any service on our Site that asks for personal information. Our Site is not designed for children. We do not wish to collect personal information from children under 13. If you register with us, and we discover that you are under 13, we will delete such registration. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Questions About This Policy
If you have any questions about this Privacy Policy, please contact us.

info@hourglasscosmetics.com