Shipping & Returns
SHIPPING RATES & METHODS
FEDEX SHIPPING CONTINENTAL US RATES
|Standard shipping for orders $50.00 and over
|Standard shipping for orders under $50.00||$ 7.95|
|Next Day Shipping||$29.95|
- Free standard shipping is offered on orders $50.00 and over, excluding taxes.
- Most Hourglasscosmetics.com orders are processed within two business days. We do not ship orders on weekends and holidays.
- Standard Shipping is only available for orders from the Continental U.S. International, P.O. Box, APO/FPO Military Addresses, and US Territories deliveries are not available at this time. International credit cards are not currently accepted. Hourglass does not accept orders shipped to freight forwarding addresses.
- The same shipping rates will apply to each shipping destination in the same order.
RETURN & EXCHANGES
If you are not satisfied with any Hourglasscosmetics.com purchase and would like a refund or a replacement product, please send us the unused portion within 14 days, in its original packaging, accompanied by your order receipt. For items returned after 14 days, only an exchange will be issued.
Refunds will be credited to your original payment method for the price of your product, and sales tax, if applicable. All shipping and handling costs are non-refundable. Only items purchased on hourglasscosmetics.com may be returned or exchanged. Products purchased through hourglasscosmetics.com may not be returned or exchanged at any retail location that sells Hourglass.
QUESTIONS AND CONCERNS
For questions regarding your order, please contact us.
Email inquiries: email@example.com
Phone inquiries: 310-410-8100