Thank you for your interest in Hourglass. To learn about current opportunities with Hourglass, both at our corporate office in Los Angeles and at store locations, please send your resume and a cover letter to careers@hourglasscosmetics.com

If there is an opportunity in which your qualifications meet our needs, we will contact you. We regret that we are unable to respond to all inquiries. Hourglass is an Equal Employment Opportunity (EEO) employer.

EU Sales & Training Manager
Job Responsibilities
Sales & Business Analysis

  • Oversee and drive sales team to achieve monthly targets in UK, develop sales, gain rank in stores, animate sales, monitor results
  • Analyze retail sales by territory, by door, weekly, monthly and quarterly; inform, celebrate and coach team based on analysis
  • Participate in building annual retail projections by door.  Partner with GM EU & ME
  • Provide field data: trend, ranking, MS
  • Collaborate in determining territory breakdown and store responsibility for each team member
  • Create and monitor team productivity report/ sales tracker and set up actions plans accordingly

Training

  • Lead the training in coordination with US Director EDU, develop  training calendar, programs and  modify US formats, conduct  full training sessions with team and in stores.  Areas of focus include brand and product knowledge, selling skills, artistry technique, event execution and business analysis.

Team Training

  • Partner with  US Director EDU to ensure proper timing of delivery of tools and assets for EDU and Events, build timelines  production and distribution of assets
  • Ensure field execution of product education and seasonal education programs, category sales opportunities and field development programs.
  • Elevate team selling & artistry skills with ongoing coaching
  • Provide team with training tools and format-work closely with US Director, EDU
  • Prepare and conduct team coaching at EU &ME annual sales meeting ( 2015)
  • Conduct training in EU countries for new stores or new team members, when instructed by GM according to business territory expansion
Team Management
Field Management of UK team

  • Field visits, review of performances on weekly basis, monthly sell out review, analysis of achievements
  • Communicate with team members daily
  • Team coaching on relationships building
  • Create quarterly action plans, in coordination with team  members, and monitor, assess and coach for success during quarter
  • Manage and conduct recruitment, positions replacement  with GM validation
  • Create a Profile database by sourcing profiles
  • Conduct bi-annual and  annual performance reviews in partnership with GM
    Field Sales Support
    Manage seasonal ordering and distribution of EDU gratis, and event toas/gwps for field team
    Manage shipping of event and education materials seasonally; track gratis, event assets/gwps
    Coordinate testers replenishment in stores with team
    Supervise and coordinate Team calendars to achieve education priorities, focus door coverage; ensure brand presence is implemented consistently and cohesively throughout all focus stores.
    Coordinate team rotas, holidays ( upon GM EU approval)
    Provide weekly and monthly analysis of retail sell through performance, compile data weekly and send to GM
    Create event tracker and collect Event results and track event ROI quarter
Reporting

  • Report to GM EU&ME  daily on sales achieved/ activity, stock  and provide data requested by manager,

in due time-respect deadlines

  • Communicate field successes, challenges and needs at the corporate level.
  • Partner and collaborate to define brand initiatives and opportunities, then communicate and drive with the field
  • Attend all conference calls, meetings set up by manager, and be on time
  • Respect HG procedures and guidelines
  • Be a brand Ambassador by adhering to HG guidelines, in line with HG image and DNA
  • Respect the brand confidentiality
Job Requirements

  • Five or more years industry experience
  • Superior training and motivational abilities
  • Analysis of sales results, sales forecasts and promotional impact
  • Excellent makeup artistry skills
  • Eye for merchandising
  • Capable of working in a fast-paced environment and manage multiple priorities
  • Exhibit effective communication skills with customers, peers and management
  • Experience in working with MS Word and Excel
  • Ability to travel and work weekends

Business Manager

Hourglass Cosmetics currently seeking dynamic, self-motivated individual to continue to develop business at prestige retailer located in London.
Responsibilities include but are not limited to:
-       Achieve sales goals while delivering the highest levels of client service
-       Present and sell merchandise in a professional manner through expert makeup applications
-       Develop client base with thorough and consistent follow up protocols
-       Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product rtv on a monthly basis
-       Submit monthly counter schedule and manage 30-hour resident makeup artist
-       Partner with Account Executive to plan seasonal strategies, including store events
-       Act as brand ambassador, developing relationships within cosmetic department and entire store

Qualifications and Requirements:
-       Experience in retail cosmetics management
-       Excellent skills as a makeup artist and sales person
-       Exhibit effective communication skills with clients, peers and management
-       Analysis of sales results, forecasts and promotional planning
-       Ability to use a computer keyboard, standard telephone and other related business equipment
-       Availability to work weekends is required
-       Previous clientele a plus



Account Manager

Luxury cosmetics brand is currently seeking dynamic, self-motivated individual to continue to develop business at prestige retailer located in York, UK – John Lewis.

Responsibilities include but are not limited to:
-       Achieve sales goals while delivering the highest levels of client service
-       Present and sell merchandise in a professional manner through expert makeup applications
-       Develop client base with thorough and consistent follow up protocols
-       Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product rtv on a monthly basis
-       Submit monthly counter schedule and manage 30-hour resident makeup artist
-       Partner with Account Executive to plan seasonal strategies, including store events
-       Act as brand ambassador, developing relationships within cosmetic department and entire store

Qualifications and Requirements:
-       Experience in retail cosmetics management
-       Excellent skills as a makeup artist and sales person
-       Exhibit effective communication skills with clients, peers and management
-       Analysis of sales results, forecasts and promotional planning
-       Ability to use a computer keyboard, standard telephone and other related business equipment
-       Availability to work weekends is required
-       Previous clientele a plus




Senior Director of Sales

This position reports directly to the Vice President of Sales and supports retail activity and sales analysis across distribution points to ultimately increase brand awareness and build sales.

Responsibilities include:

  • Direct management of key personnel and accountability for sales goals within assigned domestic accounts
  • Create implement and track strategies to drive the business at each point of sale
  • Ensures forecast accuracy and inventory level targets are met
  • Maintain high level of market awareness and strong internal and distributor networks
  • Initiate conference calls with store teams to review daily sales figures, business opportunities, training updates and any open issues
  • Track sales on a daily basis and create weekly sales reports to discuss at corporate sales meetings
  • Manage open to buy, writing monthly orders as well as monitoring shipping, tracking and returns processes to ensure optimal stock levels in store
  • Allocate all saleable, non-saleable and marketing tools including product launch forecasts
  • Create and execute impactful in store events and promotions
  • Spend time in store to reinforce product knowledge, sales techniques and clientele systems
  • Develop innovative pull-thru programs

Required Skills:

  • Extensive knowledge of sales management theories, principles, methods and practices
  • Extensive knowledge of industry competitors and trends
  • Strong skills in talent management and development
  • Ability to make effective and efficient use of financial resources to achieve objectives
  • Strong skills in development of sales goals and objectives

Job Requirements:

  • 5 – 7 years progressively responsible sales management experience in consumer goods industry
  • Excellent communication and interpersonal skills
  • Multitasking, analytical and problem solving skills
  • Strong business acumen
  • Makeup artistry and selling skills
  • Strong proficiency with Outlook and MS-Office is necessary – including Word, Excel and PowerPoint
  • Must be willing to travel




Packaging Manager

Job Description:

  • Oversee new product launches with a focus on packaging
  • Work closely with packaging suppliers to help develop new packaging options
  • Lead and attend briefing sessions with cross-functional team members on product packaging reviews, timelines and launch plans
  • Work closely with Regulatory team to ensure compliance of packaging claims for existing and emerging new markets
  • Collaborate with Quality Control team to establish standards for Quality Assurance
  • Oversee and review technical specs to develop both stock and custom packaging
  • Request, follow-up and distribute packaging samples in a timely manner
  • Oversee packaging artwork process in a timely manner
  • Develop and maintain strong relationships with suppliers and cross functional teams
  • Work closely with Product Development Manager to develop package development calendar
  • Conducts consumer and competitive research as needed
  • Other duties may be assigned

Qualifications:

  • Proven cosmetics packing development experience from concept to launch
  • Familiarity with domestic and international regulatory guidelines
  • Strong understanding and familiarity with the luxury beauty category
  • Must have a college degree with at least 5+ years of work experience or equivalent experience
  • Effective negotiation experience with contract manufactures
  • Proven track record of ownership and driving results
  • Experience in working in a fast paced, collaborative, team oriented environment is a must
  • Excellent written, verbal, interpersonal and problem solving skills
  • Strong computer skills (Microsoft Office)




Marketing Manager

Job Description:

  • Drive customer growth through strategic marketing initiatives and product launches that uphold brand values and help brand achieve marketshare.
  • Partnering with cross-functional teams in the development/execution of key marketing strategies.
  • Leads the process of new launches and promotions, working closely with Sales team
  • Strategically analyzing the brand’s strengths and opportunities vs. competition
  • Lead the development of engaging promotional campaigns by leveraging consumer insights, understanding of gaps in the market and portfolio.
  • Establishes communication flow with internal and external customers
  • Increases market share by developing and driving annual marketing plans
  • Work closely with Marketing Director to develop promotional calendar.
  • Conducts consumer and competitive research as needed
  • Other duties may be assigned
  • Identify new business opportunities and strategic alliances to increase brand awareness and relevance.
  • This role will require the ability to manage multiple accounts and build relationships with retailors.
  • Maintain comprehensive knowledge and understanding of the current market environment and industry trends; oversees category and competitive analysis.

Qualifications:

  • 5+ years of relevant brand management experience in Beauty
  • Strong computer skills (Microsoft Office)
  • Strategic thinker with strong analytical
  • Strong understanding and familiarity with the luxury beauty category
  • Ability to communicate plans both verbally and in written presentations to all internal support groups (i.e. creative, sales, and operations team)
  • Must have ability to handle multiple tasks simultaneously and meet deadlines
  • Must be a team player with strong organizational and interpersonal skills
  • NYC Fashion Experience is a plus




Director of Sales – Asia

Position is based in Hong Kong

Position Summary:
Director of Sales, Asia is responsible for managing and developing Hourglass sales activities in Asia.

Job Responsibilities:

Director of Sales, Asia is responsible for business development of retail sales and net shipments goals, developing, presenting and executing marketing and merchandising plans, development of budgets and P&L, staff management, education and recruitment, inventory, management press events and PR distribution training tools.

The job responsibilities will include but not limited to:

  • Manage all business plans for Asian distribution (Sephora Asia/Asia retailers and others): planning, inventory, P&L, identifying new business to increase distribution and meet sales goals.
  • Research the possibility of new distribution in Asia by analyzing market potential; estimating volume and profit potential, and preparing sales forecasts.
  • Develop and implement sales strategies to successfully launch and grow sales, especially related to existing markets.
  • Maintain close relationships with key customers by making periodic visits, exploring specific needs and resolving problems. Implementing marketing calendars for each market.
  • Build and manage field sales team, which includes: hiring, training sales coordinators within budget.
  • Develop educational materials and training modules along with educating retail staff.
  • Act as brand ambassador in Asia.
  • Liaise with US Team on product development processes, requirement for Asia market, weekly conference calls and updates; develop marketing tools to support growth.
  • Coordinate merchandising – fixtures, fixture updates and testers replenishment.

Job Requirements:

  • 5 – 7 years industry cosmetics background; in-store experience is required
  • Excellent communication and interpersonal skills
  • Strong proficiency with Outlook and MS-Office is necessary – including Word, Excel and PowerPoint
  • Travel to US office twice per year
  • Strong leadership qualities
  • Firm understanding of International pricing and sales structure
  • Strong cross-cultural, international sales experience
  • Proven record of problem solving and decision making skills